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Order Tracking

Welcome!  Your order information should be available in our order tracking system within 2 business days after you place your order.

Hints for better results:

If you received an order confirmation email it will have your order ID.  It will start with the first five letters of your last name.  It will look like SMITH12345-1211170415.  You need to enter the entire number including the hyphen.  Be sure to enter it in the Order Number Box.

If you have an invoice:  Your order number and account number are all digits and appear on the invoice. 

If you have a catalog:  Your account number is all digits and can be found in the pink box.

If you have a mailing:  Your account number is all digits and can be found over your name and address on the order form.

Enter your order or account information

Where to find your account # or order #

Click below to see where to find your order # or account # on:

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Over half of our profits support mental health research

The Stanley Family Foundation is the majority shareholder of our Company. This charitable organization funds research that would reduce the burden of serious mental illness. Top scientists in the field of genetics, stem cell biology and neurobiology rely on funding from The Stanley Family Foundation to finance their research. For further inquiry, contact us at
The Stanley Family Foundation
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